Privacy Policy
This policy explains how we handle personal data when you use our website and forms. Replace the placeholders below with text approved by your data controller / DPO before going live.
1. Who we are
Valley Care Group operates care homes in Wales. [Insert legal entity name, company number, and registered address.]
2. What we collect
When you submit a care enquiry or job application we may collect your name, contact details, message, preferences, and (for applications) a CV file. Technical data (e.g. IP address) may be processed by our hosting providers for security and rate limiting.
3. Lawful basis
We process data to respond to your enquiry or application (contract / legitimate interests) and to meet legal obligations. [Tailor to your legal advice.]
4. How long we keep data
[Specify retention periods for enquiries, applications, and marketing records.]
5. Your rights
Under UK GDPR you may have rights to access, rectify, erase, restrict, or object to processing, and to complain to the ICO. Contact: care@valleycare.wales [or your designated privacy inbox].
6. Processors
We use trusted providers for hosting, email delivery, and (if enabled) file storage and analytics. [List sub-processors and links to their privacy policies.]