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About Valley Care Group

Over 20 Years of
Caring with Heart

We believe every person deserves to age with dignity, comfort, and joy โ€” surrounded by people who truly care.

21+
Years of Service
3
Care Homes
105
Registered Places
64+
Verified Reviews
Our Story

Founded on Family Values

Valley Care Group was founded upon a simple yet powerful philosophy: that every individual, regardless of their age or clinical requirements, deserves to live with profound dignity, warmth, and genuine human connection. Our journey began over two decades ago in South Wales, rooted in an intricate understanding of what families truly need when seeking reassuring care for a loved one.

From the opening of our first home, we have grown carefully and deliberatelyโ€”never compromising our rigorous standards of quality. Each new residence within our group is held to the same exacting, premium benchmarks. We are exceptionally proud to remain a family-values-led organisation, where every team member is cherished as part of the extended Valley Care family.

Today, encompassing three CIW-registered homes across South Walesโ€”Glan-yr-Afon, Llys Gwyn, and Ty Pentwynโ€”we continue to embody the selfsame principles that inspired our inception: heartfelt compassion, absolute dignity, clinical excellence, and vital continuity of care.

Heartwarming moments at Valley Care Group โ€” resident with Easter bunny
Our Values

What We Stand For

These aren't just words on a wall. They guide every decision we make, every interaction we have, and every care plan we write.

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Compassion

We care deeply โ€” not just professionally, but personally. Every resident is treated as a valued individual whose life story, preferences, and feelings truly matter.

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Excellence

Our pursuit of the highest quality care is relentless. We invest in training, clinical partnerships, and continuous improvement to maintain exceptional standards.

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Dignity

We firmly believe in the inherent worth of every person. Every interaction is guided by respect, privacy, and the preservation of each resident's autonomy.

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Continuity

Consistency matters in care. We invest in stable teams so residents can know and trust the people who support them day to day.

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Community

We see ourselves as part of the wider community โ€” supporting families, partnering with local services, and welcoming people of all backgrounds and beliefs.

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Growth

We are committed to learning and growing โ€” as individuals, as teams, and as an organisation. Our residents deserve nothing less than our constant improvement.

Leadership

The Team Behind the Care

Our leadership team brings together decades of clinical, operational, and care management expertise.

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Regulation & Partnerships

Certified, Inspected, Trusted

We work closely with the Care Inspectorate Wales (CIW) and partner with leading NHS and specialist care services to ensure every resident receives the best possible care.

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Care Inspectorate Wales (CIW)
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NHS Wales Health Services
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Marie Curie ยท Holme Towers
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UHW Wound Research Team
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St Davids Palliative Care

Talk to Our Team Today

Whether you're considering care for a loved one, or looking to join our team, we'd love to hear from you.